Established 2008 · EAS Retail Security ManufacturerWhatsApp +86 181 1857 9776rebecca@eastag-divenland.com
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Frequently Asked Questions

Something not covered? WhatsApp Rebecca at +86 181 1857 9776 — usually replies within working hours (GMT+8).

What is your minimum order quantity (MOQ)?

Standard hard tags and labels start from 1,000 pcs; detachers and systems from 1–10 sets. Exact MOQ depends on the model — tell us the item and we will confirm within 24 hours.

Do you provide free samples?

Yes. Stock samples are free of charge; you only cover the courier cost. Customized (logo-printed) samples require a small tooling/plate fee, refundable on bulk orders.

What is the lead time?

7–15 working days for regular orders after payment; 20–30 days for OEM customized items or peak season. Urgent orders can be negotiated.

Which payment terms do you accept?

T/T (30% deposit, balance before shipment), PayPal for samples, and L/C at sight for large orders.

Are your tags compatible with my existing EAS system?

Our RF products work on 8.2MHz and AM products on 58kHz, compatible with major EAS systems including Checkpoint, Sensormatic, Alpha, Gateway, Meto and Ketec installations.

What certifications do you have?

ISO 9001 quality management; CE / RoHS compliance for electronics. Certificate copies are available on request — contact us for the latest documents.

Can you print our logo on tags or labels?

Yes. OEM/ODM is our core service: logo printing, custom colors, custom frequencies and packaging are all available.

Which shipping port do you use?

Shanghai or Ningbo port, or as you require. Courier (DHL/FedEx/UPS) for samples and small parcels.

Get a Quote

Tell us the model or your scenario — Rebecca replies within 24 hours with price, MOQ and lead time.

Prefer chat? Message us on WhatsApp +86 181 1857 9776